From Monday 1 July 2024, Australia Post Mobile products and services will no longer be available in-store or online.
If you’re an existing 30-day mobile plan customer, you can continue to renew your service until 30 June 2024. Any renewals will remain valid until your expiry date, up to 30 July 2024.
If you’re an existing 365-day mobile plan customer, you can continue to renew your service until 30 June 2024. Any renewals will remain valid until your expiry date, up to 30 September 2024. You will be eligible to receive a refund for the expiry period remaining on your plan as at 30 September 2024.
We apologise for any inconvenience caused. To ensure continued service, please transfer your service to an alternative provider before your service terminates.
To find out more, visit our FAQs page or contact Customer Support on 1300 196 916.
Choice of mobile phone plans with no lock-in contract
Unlimited Australian talk and text within Australia, with included data options. Usage subject to Fair Go Policy.
Stay connected overseas for less
Heading overseas? Our $15 International Roaming SIM includes 100 mins talk time, 100 SMS and 100MB data, with 30-day expiry.
Disclaimers:
^ New customers get 20GB bonus data (with $30 and $40 SIM) for the first 3 renewals when you activate an AP Mobile SIM Starter Pack on a plan (including first renewal with activation).
# Rollover up to 100GB of unused data when you renew an eligible plan before expiry.
1 There may be costs from your existing provider to keep your existing mobile number. Not available for existing AP Mobile services.
2 All data is automatically shared across eligible services on the same account in Australia.
3 Data gifting is only available between AP Mobile users on eligible plans. 1GB per gift, up to a max of 5GB/60GB per renewal period (being 30/365 days). Gifting is unavailable if you have under 1.5GB and expires at the end of the recipient’s expiry period.
4 If you have coverage issues, return to your place of purchase, or contact us on 1300 196 916. Mobile coverage issues include dropped calls, data drop outs, problems with SMS/MMS, inability to connect to data while on the move, or poor reception at your home, place of work or holiday home or slow data speeds. Coverage will vary depending on your device and location and other factors. This Coverage Guarantee does not affect any rights you may have under the Australian Consumer Law. We reserve the right to investigate any issue and advise whether or not you are eligible to make a claim. We may also request evidence of any coverage issue with Australia Post Mobile at our discretion.
5 Optional 10% discount automatically applies to your Australia Post Mobile renewals when you have an active Australia Post Mobile and Australia Post Broadband service on the same account (and continues while both services are on that account). Discount does not apply to your Australia Post Broadband service. Learn more.
Usage subject to Fair Go Policy. The AP Mobile service is provided by Australian Post Corporation on the Optus Network and your device must have the ability to operate on that network.
View full terms and conditions, rates, plans and charges.